---
title: "返金は受けられますか？ - Zero Balance"
description: "返金は Apple を通します。私たちは扱えません。ブラウザで reportaproblem.apple.com を開き、Apple ID でサインインして申請してください。"
canonical: "https://zerobalance.pro/ja/faq/can-i-get-a-refund/"
image: "https://zerobalance.pro/og-image.png"
---

FAQ

# 返金は受けられますか？

[Home](https://zerobalance.pro/ja/) [FAQ](https://zerobalance.pro/ja/faq/)

Short answer

返金は Apple を通します。私たちは扱えません。ブラウザで reportaproblem.apple.com を開き、Apple ID でサインインして申請してください。

## In more detail

Apple がすべての App Store およびアプリ内購入の返金を直接処理します。私たちが自分で発行することはできません。最短経路: ブラウザで reportaproblem.apple.com を開き、購入したのと同じ Apple ID でサインイン、リストから対象購入を見つけて「問題を報告」を選び理由を選択します。返金は通常数営業日で解決します。承認されると、Apple は元の支払い方法（または Apple Account の残高）に返金します - 残高に戻ると目的を打ち消すので、申請前によく考えましょう。

[すべての質問](https://zerobalance.pro/ja/faq/)

## 関連する質問

-   [Zero Balance は私の Apple ID 残高を自分で把握しますか？](https://zerobalance.pro/ja/faq/does-zero-balance-see-my-balance/)
-   [Zero Balance は具体的に何を使うのですか？](https://zerobalance.pro/ja/faq/what-zero-balance-spends/)
-   [残高が一番安い購入よりも少ない場合は？](https://zerobalance.pro/ja/faq/balance-below-cheapest-purchase/)

## 1 分以内に残高をゼロに。

ダウンロード無料。App Store 内で選んだ少額アイテムだけを支払います。

[App Store で入手](https://apps.apple.com/app/apple-store/id6761912988?pt=128302223&ct=zerobalance-pro-site&mt=8)

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