--- title: "Frequently asked questions - Zero Balance" description: "Everything people ask about clearing leftover Apple Account balance with Zero Balance." canonical: "https://zerobalance.pro/en/faq/" image: "https://zerobalance.pro/og-image.png" --- Questions and answers # Frequently asked questions Everything people ask about clearing leftover Apple Account balance with Zero Balance. Does Zero Balance see my Apple ID balance on its own? No. Apple never hands your balance to third-party apps. You type the amount in yourself - you can read it on your iPhone under Apple Account settings or in the App Store. Zero Balance asks for no login, no password, no verification code, and gets no access to your Apple ID. [Read full answer](https://zerobalance.pro/en/faq/does-zero-balance-see-my-balance/) What exactly does Zero Balance spend? It spends the leftover sitting on your Apple ID - the same balance that can keep you from switching App Store region. You enter the amount, the app lines up a few small App Store purchases to match it, and you see the total before you confirm. [Read full answer](https://zerobalance.pro/en/faq/what-zero-balance-spends/) What if my balance is smaller than the cheapest purchase? Then an exact match may not be possible. Zero Balance shows you the closest option and how much it goes over - all before you pay - so you can decide whether to continue. Every purchase is confirmed separately through Apple's standard prompt. [Read full answer](https://zerobalance.pro/en/faq/balance-below-cheapest-purchase/) Why can't it just charge my exact balance? The App Store doesn't let anyone charge an arbitrary amount - Apple only allows fixed prices for in-app purchases. So Zero Balance combines a few small items to get as close to your leftover as it can, with the least overshoot. [Read full answer](https://zerobalance.pro/en/faq/why-not-charge-exact-amount/) Will this help me change my App Store region? Yes, if it's the Apple ID balance that's blocking the change. Apple makes you spend the balance down to zero before switching country or region. If something else is in the way - an active subscription, an unfinished pre-order, a rental, or a pending refund - you'll need to clear that first. [Read full answer](https://zerobalance.pro/en/faq/will-it-help-change-app-store-region/) Does Zero Balance read my Apple Account balance automatically? No. Apple does not expose your balance to third-party apps. You enter the target amount manually from Settings > Apple Account on your iPhone. [Read full answer](https://zerobalance.pro/en/faq/does-zero-balance-read-my-balance/) Will this drain my real money or just my store credit? App Store purchases always pull from your Apple Account balance first, then fall back to your payment method. If you have enough store credit to cover the plan, no real money is charged. Apple confirms each purchase before it goes through. [Read full answer](https://zerobalance.pro/en/faq/real-money-or-store-credit/) What if my balance is smaller than the cheapest in-app item? Then the plan will overshoot slightly. The plan review screen shows the exact overage before you confirm, so you can decide whether it is worth it. [Read full answer](https://zerobalance.pro/en/faq/balance-smaller-than-cheapest-item/) Why are there so many small in-app items? Eight price tiers let Zero Balance match almost any remainder precisely. With fewer tiers, the overage would be much larger. [Read full answer](https://zerobalance.pro/en/faq/why-many-small-items/) Do I keep what I buy? Yes. Every purchase lands in your private inventory. Non-consumables stay forever. Consumables can be used inside the app. [Read full answer](https://zerobalance.pro/en/faq/do-i-keep-what-i-buy/) Where is my inventory stored? In your own iCloud, private to your Apple ID. We never see your purchases or your inventory. [Read full answer](https://zerobalance.pro/en/faq/where-is-my-inventory-stored/) Are there subscriptions? No. Zero Balance has zero subscriptions. Everything is a one-time consumable or non-consumable purchase. [Read full answer](https://zerobalance.pro/en/faq/are-there-subscriptions/) Can I get a refund? Refunds go through Apple, not through us. Open reportaproblem.apple.com on a browser, sign in with your Apple ID, and request a refund there. [Read full answer](https://zerobalance.pro/en/faq/can-i-get-a-refund/) Does Zero Balance track me or run ads? No tracking, no ads, no analytics that identify you. See the privacy page for details. [Read full answer](https://zerobalance.pro/en/faq/does-zero-balance-track-me/) I want to switch my Apple ID country. Will this help? Yes - Apple requires a zero balance before you can switch country. Zero Balance is built for exactly that case. See the dedicated guide. [Read full answer](https://zerobalance.pro/en/faq/help-with-changing-apple-id-country/) ## Clear your balance in under a minute. Free to download. Pay only for the small items you choose inside the App Store. [Get on the App Store](https://apps.apple.com/app/apple-store/id6761912988?pt=128302223&ct=zerobalance-pro-site&mt=8) ```json {"@context":"https://schema.org","@type":"Organization","@id":"https://zerobalance.pro/#org","name":"Zero Balance","alternateName":["Zero Balance: Spend Credit","Zero Balance app","zerobalance.pro"],"description":"Zero Balance helps people plan how to spend a small leftover Apple Account balance through App Store in-app purchases.","url":"https://zerobalance.pro","logo":"https://zerobalance.pro/icon.png","email":"support@zerobalance.pro","sameAs":["https://apps.apple.com/app/id6761912988","https://github.com/heartsker/zero-balance-site","https://ie.pustotin.com/"],"founder":{"@type":"Organization","@id":"https://zerobalance.pro/#creator","name":"Dapustim Studio","url":"https://dapustim.com/"},"contactPoint":{"@type":"ContactPoint","contactType":"customer support","email":"support@zerobalance.pro","availableLanguage":["en","ru","ar","de","es","fr","hi","it","ja","ko","pt-BR","tr"]},"legalName":"ALEKSANDR PUSTOTIN, IE","address":{"@type":"PostalAddress","addressCountry":"AM"}} {"@context":"https://schema.org","@type":"WebSite","@id":"https://zerobalance.pro/#website","name":"Zero Balance","alternateName":"zerobalance.pro","url":"https://zerobalance.pro","inLanguage":"en","publisher":{"@id":"https://zerobalance.pro/#org"},"sameAs":["https://apps.apple.com/app/id6761912988","https://github.com/heartsker/zero-balance-site","https://ie.pustotin.com/"]} {"@context":"https://schema.org","@type":"FAQPage","mainEntity":[{"@type":"Question","name":"Does Zero Balance see my Apple ID balance on its own?","acceptedAnswer":{"@type":"Answer","text":"No. Apple never hands your balance to third-party apps. You type the amount in yourself - you can read it on your iPhone under Apple Account settings or in the App Store. Zero Balance asks for no login, no password, no verification code, and gets no access to your Apple ID."}},{"@type":"Question","name":"What exactly does Zero Balance spend?","acceptedAnswer":{"@type":"Answer","text":"It spends the leftover sitting on your Apple ID - the same balance that can keep you from switching App Store region. You enter the amount, the app lines up a few small App Store purchases to match it, and you see the total before you confirm."}},{"@type":"Question","name":"What if my balance is smaller than the cheapest purchase?","acceptedAnswer":{"@type":"Answer","text":"Then an exact match may not be possible. Zero Balance shows you the closest option and how much it goes over - all before you pay - so you can decide whether to continue. Every purchase is confirmed separately through Apple's standard prompt."}},{"@type":"Question","name":"Why can't it just charge my exact balance?","acceptedAnswer":{"@type":"Answer","text":"The App Store doesn't let anyone charge an arbitrary amount - Apple only allows fixed prices for in-app purchases. So Zero Balance combines a few small items to get as close to your leftover as it can, with the least overshoot."}},{"@type":"Question","name":"Will this help me change my App Store region?","acceptedAnswer":{"@type":"Answer","text":"Yes, if it's the Apple ID balance that's blocking the change. Apple makes you spend the balance down to zero before switching country or region. If something else is in the way - an active subscription, an unfinished pre-order, a rental, or a pending refund - you'll need to clear that first."}},{"@type":"Question","name":"Does Zero Balance read my Apple Account balance automatically?","acceptedAnswer":{"@type":"Answer","text":"No. Apple does not expose your balance to third-party apps. You enter the target amount manually from Settings > Apple Account on your iPhone."}},{"@type":"Question","name":"Will this drain my real money or just my store credit?","acceptedAnswer":{"@type":"Answer","text":"App Store purchases always pull from your Apple Account balance first, then fall back to your payment method. If you have enough store credit to cover the plan, no real money is charged. Apple confirms each purchase before it goes through."}},{"@type":"Question","name":"What if my balance is smaller than the cheapest in-app item?","acceptedAnswer":{"@type":"Answer","text":"Then the plan will overshoot slightly. The plan review screen shows the exact overage before you confirm, so you can decide whether it is worth it."}},{"@type":"Question","name":"Why are there so many small in-app items?","acceptedAnswer":{"@type":"Answer","text":"Eight price tiers let Zero Balance match almost any remainder precisely. With fewer tiers, the overage would be much larger."}},{"@type":"Question","name":"Do I keep what I buy?","acceptedAnswer":{"@type":"Answer","text":"Yes. Every purchase lands in your private inventory. Non-consumables stay forever. Consumables can be used inside the app."}},{"@type":"Question","name":"Where is my inventory stored?","acceptedAnswer":{"@type":"Answer","text":"In your own iCloud, private to your Apple ID. We never see your purchases or your inventory."}},{"@type":"Question","name":"Are there subscriptions?","acceptedAnswer":{"@type":"Answer","text":"No. Zero Balance has zero subscriptions. Everything is a one-time consumable or non-consumable purchase."}},{"@type":"Question","name":"Can I get a refund?","acceptedAnswer":{"@type":"Answer","text":"Refunds go through Apple, not through us. Open reportaproblem.apple.com on a browser, sign in with your Apple ID, and request a refund there."}},{"@type":"Question","name":"Does Zero Balance track me or run ads?","acceptedAnswer":{"@type":"Answer","text":"No tracking, no ads, no analytics that identify you. See the privacy page for details."}},{"@type":"Question","name":"I want to switch my Apple ID country. Will this help?","acceptedAnswer":{"@type":"Answer","text":"Yes - Apple requires a zero balance before you can switch country. Zero Balance is built for exactly that case. See the dedicated guide."}}]} ```