---
title: "Can I get a refund? - Zero Balance"
description: "Refunds go through Apple, not through us. Open reportaproblem.apple.com on a browser, sign in with your Apple ID, and request a refund there."
canonical: "https://zerobalance.pro/en/faq/can-i-get-a-refund/"
image: "https://zerobalance.pro/og-image.png"
---

FAQ

# Can I get a refund?

[Home](https://zerobalance.pro/en/) [FAQ](https://zerobalance.pro/en/faq/)

Short answer

Refunds go through Apple, not through us. Open reportaproblem.apple.com on a browser, sign in with your Apple ID, and request a refund there.

## In more detail

Apple processes all App Store and in-app purchase refunds directly. We have no way to issue one ourselves. The fastest path: open reportaproblem.apple.com in a browser, sign in with the same Apple ID you bought with, find the purchase in the list, click "Report a Problem" and pick a reason. Refunds typically resolve within a few business days. If the refund is approved, Apple credits the amount back to the original payment method (or back to your Apple Account balance, which would defeat the point - so think carefully before requesting one).

[All questions](https://zerobalance.pro/en/faq/)

## Related questions

-   [Does Zero Balance see my Apple ID balance on its own?](https://zerobalance.pro/en/faq/does-zero-balance-see-my-balance/)
-   [What exactly does Zero Balance spend?](https://zerobalance.pro/en/faq/what-zero-balance-spends/)
-   [What if my balance is smaller than the cheapest purchase?](https://zerobalance.pro/en/faq/balance-below-cheapest-purchase/)

## Clear your balance in under a minute.

Free to download. Pay only for the small items you choose inside the App Store.

[Get on the App Store](https://apps.apple.com/app/apple-store/id6761912988?pt=128302223&ct=zerobalance-pro-site&mt=8)

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